Last updated: 17 May 2026

At megacomputer.pk we respect your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

When you shop with us or contact us, we may collect:

• Contact information: name, email, phone number, delivery address
• Order information: products purchased, order history, delivery preferences
• Payment information: processed via secure third-party payment gateways — we do not store your full card numbers on our servers
• Technical information: IP address, browser type, device information, pages visited (via analytics)
• Communication records: WhatsApp, email, and call interactions for order support and quality assurance

2. How We Use Your Information

• Process and deliver your orders
• Send order confirmations and shipping updates via WhatsApp, email, or SMS
• Respond to your enquiries and provide customer support
• Improve our website, services, and product range
• Send promotional offers and product updates (only if you’ve opted in)
• Comply with legal requirements in Pakistan

3. Sharing Your Information

We share your data only when necessary to fulfil your order or comply with the law:

• Courier partners (TCS, Leopards Courier) — name, address, and phone for delivery
• Payment processors — billing details for transaction processing
• Legal authorities — only when required by Pakistani law

We never sell your personal data to third parties for marketing.

4. Cookies & Tracking

We use cookies to keep your cart and login session active, analyse site usage (via Google Analytics), and improve your shopping experience. You can disable cookies in your browser settings, but some features (cart, checkout) may not work properly.

5. Data Security

• SSL encryption on all pages — your data is encrypted in transit
• Secure, PCI-DSS compliant payment gateways
• Limited employee access to customer data — only those who need it to process your order
• Regular security updates and monitoring

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction or deletion of your data
• Unsubscribe from marketing communications at any time
• Withdraw consent for non-essential data processing

To exercise any of these rights, email [email protected] or call +92 300-8240228.

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via our website. Please review this page periodically.

9. Contact Us

For any privacy-related questions or requests:
Email: [email protected]
WhatsApp / Call: +92 300-8240228
Address: GF-19 Ground Floor, Techno City, Hasrat Mohani Road, I. I. Chundrigar Road, Karachi, Pakistan